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Returning Clothes

Items can be exchanged or refunded within 10 days of the date of delivery. Please send the item(s) with your initial invoice to the following address for a full refund excluding delivery charge:

ethically me ltd.,
Flat C, 160 Knights Hill
West Norwood
London
W8 4AA
United Kingdom

ethically me will refund you according to method of payment.

If you have paid by credit card, please specify your credit card number. This is because we do not store customers credit card numbers and will need to know which credit card number to refund

Please note that we cannot refund or exchange any items that are used or damaged by customers. Please note that ethically me does not cover the cost of returning goods

We would recommend that all goods are returned using either a recorded or special delivery. In the case of a lost packages, this will allow you to track your parcel. ethically me are unable to refund you if a package does not arrive at our offices

Please could you fill out the form on the back of the invoice to indicate the reason of you return.

Refunds are made within 15 days after the return of goods.